How to Fix Gray Screen Issue at on MacBook Air?
- yanmingyip
- Apr 19, 2018
- 2 min read

Most of the time, it might be possible that you may face lots of technical glitches with your MacBook Air. But stalling at the gray screen could be the most annoying and troublesome situation because there are multiple reasons behind the problem. Moreover, there are many MacBook issues that get mistaken for the gray screen startup problem. In order to have more guidance and MacBook Air Technical Support, consult professionals.
Fix the Gray Screen Issue on your MacBook Air:
One of the major reasons behind the occurrence of gray screen problem is a bad peripheral or portable cable. Once a wrong or bad peripheral get plugged into MacBook Air, it can stop MacBook to continue the startup process, and lead it to the stall in-between it wait for peripheral to respond to a command. The most common form of this is when a bad peripheral or its cable causes one of the signaling pins on one of Mac's ports to get stuck in one condition. Any of these conditions could make your MacBook freeze during the startup process.
Disconnect All External Peripherals:
Turn off your MacBook Air and then press and hold your MacBook’s power button in order to force your MacBook to shut down.
Now, you are required to disconnect all of the peripheral connected to your MacBook Air, except the keyboard, mouse, and display. Make sure that you have disconnected any Ethernet cable, audio in or out cables, headphones, etc.
In case the keyboard and mouse are connected through USB hub, make sure and bypass the hub by plugging your keyboard and mouse straight into your MacBook for these tests.
Once you complete the process, you need to start your MacBook.
If you still face the gray screen problem after reconnecting all the peripherals then it might be possible that the problem is with the mouse or keyboard. Other problems like RAM issues, Drive issues and other can also be the reason for the problem. Here, you better take help from experts of our customer service over a call at MacBook Air Technical Support Number +1-877-708-3372. Our team of experts is available here all the time with best and reliable solutions.
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